Business Consulting
Workforce & Resource Planning for Labour-Intensive, Shift-Based Operations. Tackling productivity challenges in operations with fluctuating demand. productivity.
We provide solutions that work for your business
Workforce & Resource Planning for Labour-Intensive, Shift-Based Operations. Tackling productivity challenges in operations with fluctuating demand. productivity.
Expert IT services. From system design to implementation and support, we provide tailored services to enhance performance, security, and scalability for your business.
We specialise in integrating Financial, Compliance, and Project Management systems to streamline data flow, improve accuracy, and boost operational efficiency.
Our PARTS Service empowers labour-intensive industries, such as hospitals, with evidence-based task management tools designed to drive efficiency and reduce costs.
We design bespoke browser add-ons and lightweight applications to seamlessly integrate with your workflow, enhancing user experience, automating repetitive tasks, and maximizing workforce efficiency.
Task AI as a Service (TAaaS) seamlessly integrates with PARTS to deliver intelligent task allocation, optimising workflows and boosting overall efficiency.
Improformance: Helping Our Clients Deliver Savings by Improving Productivity
Improformance is a Sydney-based Consulting and Software company dedicated to delivering
exceptional solutions since 2005. Our diverse portfolio includes professional consulting
services and customizable software solutions designed to meet the unique needs of both
government and private businesses.
We pride ourselves on building lasting relationships with our clients, who trust us to
deliver results across multiple projects. Our expertise spans various industries, with
specialized benchmarking tools and solutions developed for Healthcare Support Services
such as Environmental Cleaning, Food Services, Laundry and Waste, Porters, and
Non-Emergency Patient Transport.
After four years of development and successful hospital trials, we are thrilled to
introduce PaRTS, our cloud-based task planning and scheduling solution. PaRTS empowers
our clients to achieve significant cost savings through improved manpower planning,
staff rostering, task allocation, and real-time progress monitoring.
Discover how we can help your business thrive by getting in touch with us today.
Together, we can drive efficiency and reduce costs through our innovative solutions.
Extensive experience in business consulting, leveraging LEAN principles and software engineering expertise to optimise processes and drive efficiency.
Our PaRTS solution streamlines business process automation, delivering a 20% reduction in operational costs for our customers.
We continuously innovate, keeping our products at the forefront of IT trends to deliver cutting-edge solutions that optimize our customers' operations.
Empowering businesses with data-driven decision-making tailored to operational needs, consistently delivering measurable savings and efficiency improvements./p>
Customer experience is our priority, and we provide comprehensive end-to-end implementation and change management support.
Our flexible multi-tier support model is designed to suit your needs, offering Bronze, Silver, and Gold tiers for tailored service and assistance.
Australia’s largest hospital shared services group collaborated with us to develop the My
Food Choice (MFC) hospital food service model, delivering improved meal quality, enhanced
patient satisfaction, and elevated meal service standards with a strong focus on dietetics
and nutrition.
Now successfully implemented in more than 50 public hospitals across New South
Wales, this innovative solution has enabled significant cost reductions and optimised
resource utilisation, transforming hospital food service delivery and setting a new
benchmark in patient care.
We collaborated with Australia’s largest public sector Ambulance service to design and
implement a comprehensive logistics and manpower planning and scheduling model for their new
superstations.
Our tailored solution ensures efficient operations, optimises resource
allocation, and enhances workforce productivity, enabling seamless service delivery while
reducing operational costs and improving overall performance.
Our client, Australia’s largest not-for-profit health and aged care provider, delivers
exceptional, compassionate care across 15 private and public hospitals nationwide.
By partnering with Improformance and leveraging our innovative solutions, they
have significantly improved environmental cleaning standards while achieving impressive cost
savings of 20% to 30%.
Our tailored approach has helped optimise their operations, enhance patient
wellbeing, and embrace sustainable practices, reinforcing their leadership in the healthcare
industry.
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