Services

At Improformance, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services. By accessing our website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title
• Any other information you provide when contacting us or requesting a demo.

1.2 Non-Personal Information

• Browser type and version
• IP address
• Device information (e.g., operating system)
• Usage data, including the pages you visit and time spent on the site.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Responding to inquiries, scheduling demos, and delivering requested services.
• To Improve Our Website: Analyzing user behavior to optimize content, functionality, and user experience.
• To Communicate: Sending updates, newsletters, and other information about our services (with your consent).
• To Maintain Security: Detecting and preventing fraudulent or unauthorized activities.
• To Comply with Legal Obligations: Meeting regulatory and legal requirements as necessary.

3. How We Share Your Information

Improformance does not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted partners and vendors who assist in providing our services, such as hosting, analytics, and marketing.
• Legal Compliance: When required to comply with legal obligations, court orders, or protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, or misuse. This includes:

• Implementing encryption protocols.
• Using secure servers and firewalls.
• Regularly monitoring and updating security measures.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to update or correct inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal information.
• Opt-Out: The right to opt out of receiving marketing communications.

To exercise any of these rights, please contact us at info@improformance.com.

6. Cookies Policy

Cookies are small files stored on your device to improve your browsing experience. We use cookies for:

• Essential Functionality: Enabling website features and ensuring proper functionality.
• Analytics: Understanding website usage to enhance performance.
• Marketing: Delivering relevant advertisements and promotional content.

You can disable cookies through your browser settings, but this may impact certain website functions.

7. Third-Party Links

Our website may contain links to third-party websites. Improformance is not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before providing any personal information.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with the “Last Updated” date.

10. Termination

Improformance reserves the right to suspend or terminate your access to the Site at its sole discretion, without notice, for any reason, including if you violate these Terms.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us:

• Improformance
• Unit 208/75 Shortland Esplanade Newcastle, NSW
• info@improformance.com
• +61 423 734 777

By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Welcome to Improformance! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our website or services.

1. Acceptance of Terms

By using this website (the “Site”) operated by Improformance, you accept these Terms and Conditions, our Privacy Policy, and any additional guidelines provided. Improformance reserves the right to update or modify these Terms at any time, and such changes will take effect immediately upon posting.

2. Use of the Website

• Authorized Use: You agree to use the Site solely for lawful purposes and in a manner consistent with these Terms
• Prohibited Use: You may not:
  • Violate applicable laws, regulations, or third-party rights.
  • Use any automated means (e.g., bots, scrapers) to access or interact with the Site.
  • Violate applicable laws, regulations, or third-party rights.
• Accuracy of Information: You agree to provide accurate and complete information when interacting with the Site, such as through contact forms or demo requests

3. Intellectual Property

• All content on this Site, including but not limited to text, graphics, logos, images, software, and services, is the property of Improformance or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, or modify any content from this Site without prior written permission from Improformance.

4. User Content

If you submit any content (e.g., comments, reviews, inquiries) to Improformance:

• You grant us a non-exclusive, royalty-free, and worldwide license to use, display, or reproduce the content.
• You warrant that the content does not infringe on any third-party rights or violate any laws.

Improformance reserves the right to remove or edit user-submitted content at its sole discretion.

5. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. By using the Site, you agree to the terms of our Privacy Policy.

6. Third-Party Links

Our Site may contain links to third-party websites or services. Improformance is not responsible for the content, policies, or practices of any third-party websites. Accessing those sites is at your own risk.

7. Disclaimers

• Improformance provides the Site “as is” and “as available,” without warranties of any kind, either express or implied.
• We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
• Improformance is not liable for any decisions made based on the information provided on the Site.

8. Limitation of Liability

To the fullest extent permitted by law, Improformance, its affiliates, directors, employees, or agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

• Use of or inability to use the Site.
• Unauthorized access to or use of your data.
• Any errors, omissions, or inaccuracies in the Site’s content.

9. Indemnification

You agree to indemnify, defend, and hold harmless Improformance, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of:

• Your use of the Site or services.
• Your violation of these Terms or any applicable law.
• Any content you submit or upload to the Site.

10. Termination

Improformance reserves the right to suspend or terminate your access to the Site at its sole discretion, without notice, for any reason, including if you violate these Terms.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us:

• Improformance
• Unit 208/75 Shortland Esplanade Newcastle, NSW
• info@improformance.com
• +61 423 734 777

By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.